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Welcome Bonus $50 - the best offer on Forex market
Welcome Bonus $50 - the best offer on Forex market

Xtradefx - Forex Broker Review

Rated 1 Stars - Based on 1 Ratings

Xtradefx
Broker NameXtradefx
Established2017
CountryVanuatu
RegulatorsNo
Trading PlatformMetaTrader 4, Webtrader and Mobile Trading
Website LanguageEnglish
Bass CurrenciesUSD/EUR
Minimum Deposit100
Maximum Leverage1:500
Minimum Spreads0.2 pip
Swap Free AccYes
Acc Funding MethodsDirect Debit, Credit Cards, Wire Transfer
Acc Withdrawal MethodsDirect Debit, Credit Cards, Wire Transfer
Type of BrokersECN/STP
Micro AccountsYes
VIP AccountsYes
Segregated AccYes
Islamic AccountsYes
Managed AccountsYes
Free Demo AccYes
Mobile TradingYes
Web TradingYes
Hedging ScalpingYes
News TradingYes
No Deposit BonusNo
Welcome BonusYes
Other BonusYes
Telephone NoNo
Fax NumberNo
EMail Skypeinfo@Xtradefx.com
Address2dots Limited PO BOX 1276, Govant Building, POrt Vila - Vanuatu.

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User Comments

James Lowrie 2018 April 26, 02:03 AM
Should you be looking for a Trading Company Xtradefx is not the place to be. Plenty of Alternatives.

I am new to trading and opened an account with Xtradefx formally 24Stox 10 months ago. I have made 11 small deposits progressively over time and built my account up. Through trading I am at about an 180% profit, so doing ok. Its when you want something you find where the wheels fall off. Due to an unexpected health issue, I tried to make a withdrawal of 30% of my capital. Fairly small for the status of my account.

Yes you guessed it - cannot get your money out.
Words are cheap - actions can only prove the words.
So. lets look at what the company says and reality

Some company extracts:-
About Us – Company Profile
• Best-in-class customer service, including live chat
• One-hour response time for sales and support requests

Being an industry leader is more than just leveraging the latest technologies. Our experienced staff is made up of a group of honest, reliable and hardworking professionals whose goal is all-encompassing support of our clients. With our priority of immediate response to your questions and willingness to expand both our knowledge base and yours, we are propelling Xtradefx to a market leader in innovation and customer service.

About Us – Advantages
Providing you with around-the-clock support, live chat and one-hour response time to your queries is standard operating procedure for us, allowing you to focus on what really matters - your financial goals and trading.

Your funds right when you need them in an easy and secure way. We offer one of the fastest processing times in the market.

About Us – MD Message
When working in an online industry, a website must match up to the promises a company makes. We now have a website which truly represents the efficiency and professionalism of our day to day work. Along with our second-to-none customer service, reaching customers worldwide continues to be one of our primary goals.

Allowing clients to manage their accounts and interests from anywhere in the world has been key to our ambition to reach all corners of the globe. For our customers, accessibility and flexibility are prized assets – yet they are always aware that help is available if needed. The fact that this support can be utilized almost any time, day or night, is our top priority.

Support - Contact Us
You will note that there is no telephone number to call on the website
Send us a Message form to submit

Support – Call Back Request
Call Back form to submit

Support – FAQs
Withdrawing funds from your account is simple and quick. Withdrawal requests are processed within 15 minutes by deducting the amount from your account.

You will receive an automated daily and monthly statements. These will be sent to your registered email automatically by the platform, if there has been activity during that period.

You will receive an automated daily and monthly statements. These will be sent to your registered email automatically by the platform, if there has been activity during that period.

Contacting the Account Manager
I have had two account managers being Robert Conti and Simon Jansen

REALITY
Completing the withdrawal form (numerous times) does not get processed
I have sent numerous emails to support@Xtradefx.com and have not received a reply.
There is no live chat
Completing the Contact Us form (numerous times) does not get a reply
Completing the Call Back Request form (numerous times) does not get answered nor are you contacted
Emails to info@Xtradefx.com does not get a reply
You will note that there is no telephone number to call on the website
Emailing the brokers does not get answered, they only contact you with a request to deposit more funds.
Telephoning the brokers, the number just rings out
There is no customer service and demonstrate that they have no respect for you as a client..

CONCLUSION
At this point I have been trying to have this withdrawal undertaken for 11 weeks,
What is written in the website is words, without any form of reality backing them.
XtradeFX is definitely a SCAM

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